On-demand Webinar: Speaking and Listening in a Crisis

The webinar, Speaking and Listening in a Crisis, explored the ways crisis communication has changed over time and the dramatic impact social media has had on its evolution. Watch the webinar for key concepts in modern crisis communication like:

• Why it’s important to listen to stakeholders before you react to a crisis
  
• How to map crisis communications to an organization’s values
• How to know what message recipients need and want to hear in a crisis

Watch the webinar to find how you can use research to communicate more effectively in any kind of a crisis.